1. Why coconut wax?
We love coconut wax because it is not derived from petrochemicals and it is sustainable- the wax can be harvested without killing the tree. The excessive use of soy wax for candles and other purposes has resulted in environmentally-minded groups like the WWF raising concerns about deforestation associated with this demand. Unhealthy amounts of pesticides and fertilizers are also used to grow soybeans in mass quantities.
Coconut wax is more sensitive to excessive heat and direct sunlight, so make sure not to store on a windowsill in the middle of summer!
2. What are phthalates?
Phthalates are a group of chemicals found in countless products, especially fragrances. Some are proven endocrine/hormone disruptors (such as DEP and BPA) and are considered carcinogenic. We are committed to avoiding all phthalates in an effort to reduce the exposure of our customers and their families.
3. what packaging do you use?
We are committed to sustainable packaging. We do not use any plastics in our candles or in our packaging. We ship our candles in recycled boxes packed with water soluble packing peanuts and biodegradable bubble wrap.
4. how do I prevent my candle from smoking?
Trim! Trim! Trim! Because we use eco-friendly wicks, they are more sensitive to length than wicks with flame retardants or additives. If your candle smokes when you light it, please blow it out after a minute or so. Trim the black tip and relight for a gorgeous flame.
5. I AM LOCAL IN JACKSONVILLE. CAN I SAVE ON SHIPPING (AND GET MY CANDLE QUICKER) OR SMELL THE CANDLES BEFORE I DECIDE ON SCENTS?
Yes, of course! Please email us at firstname.lastname@example.org and we would be happy to coordinate getting your order to you quickly and without shipping costs.
6. How can I stock your candles at my store or boutique?
Please email us at email@example.com to get info on becoming a grumpshine partner.
7. I WOULD LIKE TO DO A CUSTOM CANDLE IN BULK FOR MY SHOP/BOUTIQUE OR WEDDING - CAN GRUMPSHINE HELP WITH THIS?
We love projects where we work with clients to create something special for them! We can work with you on artwork, a candle name and unique scent. We do have bulk requirements. Please email us at firstname.lastname@example.org to get the conversation going!
8. How do I clean the rocks glass out when I want to repurpose it?
In each candle, we include a little insert that has a message and tips on it. Once the wick has burned down to ½ inch, pour out the remaining wax, remove the wick & clean jar with warm soapy water. You can also set the glass in a bowl of very hot water to loosen wax.